Terms & Conditions of removal job

1. Booking & Deposits

• A deposit is required to confirm the booking.

• All deposits are non-refundable if the client cancels the job. However, if the Company cancels, a full refund will be issued.

2. Postponing & Rescheduling

• If the client postponing the job two days of the scheduled date, the full deposit will be retained.

• Rescheduling is subject to our availability and do not incur additional charges.

3. Payment Terms

• Full payment must be made on the day of service.

4. Liability & Damages

• The Company takes care in handling items but is not liable for damages to items improperly packed by the client.

• Any existing damages must be reported to us before the move begins.

• The Company is insured, and any claims must be reported within the day of the job completion.

5. Access & Delays

• The client must ensure clear access to the property and inform the Company of any restrictions (e.g., parking limitations, elevator access).

• Delays caused by the client may result in higher charges.

• The Company will make reasonable efforts to complete the job within the agreed timeframe but is not responsible for delays due to unforeseen circumstances.

6. Items Not Transported

• The Company does not transport hazardous materials, illegal items, perishable goods, or highly valuable items (e.g., cash, jewelry, confidential documents).

• The client must inform the Company in advance of any fragile or oversized items that require special handling.

7. Fair Treatment & Professionalism

• The Company will conduct services professionally and respectfully. Any disputes should be communicated in writing for resolution.

• The client must treat the removal team with courtesy and provide a safe working environment.

• Any inappropriate behavior or unreasonable demands may result in service refusal.

8. Company Cancellation Policy

• The Company reserves the right to cancel due to unforeseen circumstances such as vehicle breakdowns, extreme weather, or safety concerns.

• In the event of a company cancellation, a full refund of any deposit will be provided, or an alternative date will be offered.

9. Agreement

• By booking a removal service with the Company, the client agrees to these terms and conditions.